Frequently Asked Questions

Do you take commissions?

I’m currently not taking commission at this time. SIGN UP for my email list, and you will be the first to know when I am able to accept commissions.

Do you sell the originals of your paintings?

Yes, I do have my originals available for sale. If there was one in particular you are interested in please email us and we will get back to you as soon as possible. Please note that majority may have been sold.

Will you be selling at ____ convention?

My team and I travel to the majority of anime, gaming and comic conventions across the US. For specific events in a city near you, check out our event calendar that is updated on a regular basis.

How should i frame my print?

We suggest to mat and frame the prints according to your liking. Standard black frames with an off white mat work very well, and are easy to find! Check out our framing guide blog post for more details.

 

How is my print packaged?

  • 11 x 14” and smaller prints are sealed with a spill-proof plastic sleeve, and packaged flat in a sturdy cardboard mailer. We also place a bright red “Do Not Bend” sticker on the outside of the mailers to remind those handling your package to handle it with care.

  • 18 x 24” prints are carefully rolled in a spill-proof plastic sleeve, and placed it a durable mailing tube.

How Much is shipping?

All orders are shipped out from our studio in Santa Ana, California. Local pick up is available upon request.

Domestic United States

  • USPS First Class Package - FREE* ( 3-5 business days)

    • *In order to qualify for free shipping, the order must weigh under 16 oz.

  • USPS Priority Package - $4.00 (2-3 business days)

  • USPS Priority Express - $20.00 (1-2 business days)

International

  • USPS First Class International - Starting at $25.00* (7-21 business days)

    • *Based on packages that weigh less than 16 oz.

    • International buyers are responsible for any additional duties & custom charges as your country requires.

 

If you have any other questions, please feel free to contact our customer service team below, and we will get back to you as soon as possible.

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